Centro de ayuda

Sistema de Soporte de Ecuafact

Formularios sugeridos

  • Ticket de Atención al Cliente- Ecuafact App en Sistema de Soporte de Ecuafact

    Si eres usuario de nuestra APLICACIÓN, y tienes algún problema o duda, solicita ayuda a nuestro Departamento de Soporte. NOTA: Recuerda adjuntar una captura de pantalla del error reportado..

  • Ticket de Atención al Cliente - Ecuafact Corporativo en Sistema de Soporte de Ecuafact

    Si eres usuario de nuestro SISTEMA CORPORATIVO y tienes algún problema o duda , por favor crea tu ticket de Atención, pronto te daremos una solución.

Con la tecnología de Jira Service Management
{"xsrfToken":"78d7d8bb79a50a2771b3fcf6e340a6afce14c23b_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1fff1467-f6ee-463a-91c5-b64549bd669f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjIyNDE1Ni01N2U5LTRmMWMtYjI2Yy1lOWZmNDBmZGVhM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFmZmYxNDY3LWY2ZWUtNDYzYS05MWM1LWI2NDU0OWJkNjY5ZiI6WyJyZWFkIl19LCJleHAiOjE3NDc2MjAyNjAsIm5iZiI6MTc0NzYxOTY2MH0.oQE4AcZkrNkcznz80Hd_RV1mfuSo7KOFUtrZuv8VR7A&client=cb224156-57e9-4f1c-b26c-e9ff40fdea3d&mode=fit","logoId":"1fff1467-f6ee-463a-91c5-b64549bd669f","isLogoAvailable":true,"helpCenterTitle":"Sistema de Soporte de Ecuafact","sharedPortalName":"Centro de ayuda","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"ruso (Rusia)"},"pt-PT":{"localeDisplayName":"portugués (Portugal)"},"de-DE":{"localeDisplayName":"alemán (Alemania)"},"en-US":{"localeDisplayName":"inglés (Estados Unidos)"},"ko-KR":{"localeDisplayName":"coreano (Corea del Sur)"},"pt-BR":{"localeDisplayName":"portugués (Brasil)"},"es-ES":{"helpCenterTitle":"Sistema de Soporte de Ecuafact","sharedPortalName":"Centro de ayuda","localeDisplayName":"español (España)"},"en-UK":{"localeDisplayName":"inglés (UK)"},"fr-FR":{"localeDisplayName":"francés (Francia)"},"ja-JP":{"localeDisplayName":"japonés (Japón)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#002780","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c2adf364-9c74-452d-a95b-71fe53a76bc8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjYjIyNDE1Ni01N2U5LTRmMWMtYjI2Yy1lOWZmNDBmZGVhM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMyYWRmMzY0LTljNzQtNDUyZC1hOTViLTcxZmU1M2E3NmJjOCI6WyJyZWFkIl19LCJleHAiOjE3NDc2MjAyNjAsIm5iZiI6MTc0NzYxOTY2MH0.8Sm-rRaNBacecgh38lWFwj_2688f3BXxt5gxP8g3XSM&client=cb224156-57e9-4f1c-b26c-e9ff40fdea3d&height=300&mode=fit","bannerMediaApiFileId":"c2adf364-9c74-452d-a95b-71fe53a76bc8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ecuanexus","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"78d7d8bb79a50a2771b3fcf6e340a6afce14c23b_lout","baseUrl":"https://ecuanexus.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ecuanexus.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["enero","febrero","marzo","abril","mayo","junio","julio","agosto","septiembre","octubre","noviembre","diciembre"],"monthsShort":["ene","feb","mar","abr","may","jun","jul","ago","sep","oct","nov","dic"],"weekdaysShort":["dom","lun","mar","mié","jue","vie","sáb"],"weekdays":["domingo","lunes","martes","miércoles","jueves","viernes","sábado"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"cb224156-57e9-4f1c-b26c-e9ff40fdea3d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3f970e6a0b0c405fa57ff61a5b086e04","siteDefaultLanguageTag":"es-ES","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}